FAQ

How much does it cost to run Movember?

We’re proud that the total admin and fundraising costs globally are 8% of funds raised, which is low by international fundraising standards - best practice is in the range of 15% - 25%.

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How much was raised in 2010?

The UK campaign raised £11.7 million in 2010.

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What is Movember?

Movember (the month formerly known as November) is a moustache growing charity event held during November each year that raises funds and awareness for prostate cancer.

At the start of Movember guys register with a clean shaven face. The Movember participants, known as Mo Bros, have the remainder of the month to grow and groom their Mo, raising money along the way to benefit men's health.

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Where does the money go?

Funds raised through the Movember UK campaign go to Movember Europe which is a private company limited by guarantee in England and Wales (company no. 7275694) and a registered charity in England and Wales (charity no. 1137948) and in Scotland (charity no. SC041981).

The net funds are committed to programs supporting prostate cancer and testicular cancer initiatives run by Movember and through our men’s health partners The Prostate Cancer Charity and the Institute of Cancer Research.

The Prostate Cancer Charity, the Institute of Cancer Research and Movember together ensure that funded programs are world-class and align with our strategic goals

For more detail on where the funds go click here


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How to get started

Register online as part of a team or as an individual and we will email you all the information you need to get started.

You can also hold your own Mo Party for your workplace, town, bar, campus, community group or club and we will send you a party pack to help you fundraise and raise awareness.

To check out Movember merchandise click here.


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How can women get involved?

While growing a Mo is left to the guys, Mo Sistas (a woman who loves a Mo and wants to support men's health) do a lot of important work for Movember. Mo Sistas can get involved by:

-   
Registering online, recruiting a team and raising money
-    Organising
events i.e. Mo Parties
-    Making a
donation to a Mo Bro
-    Supporting and showing love for the Mo
-    Attending the
Gala Partés
-    Purchasing Movember
merchandise

Mo recognition - a smile or nod of recognition for a Mo Bro’s moustache growing and fundraising efforts is always appreciated!


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How to contact us

Phone
020 7952 2060

Email
info.uk@movember.com

Mail
Movember Europe
PO Box 68600
London
EC1P 1EF


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What do I do with cash donations

You can pay your cash donations online using your credit card and still get your donors their tax receipts! Simply login to your Mo Space via movember.com, click on the ‘Donations’ menu on the left and follow the instructions.

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Can I use my credit card to pay for the cash donation I receive?

You can pay your cash donations online using your credit card and still get your donors their tax receipts! Simply login to your Mo Space via movember.com, click on the ‘Donations’ menu on the left and follow the instructions.

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Can we merge two teams?

Yes, this year you will be able to merge two teams. This can only be done by contacting us on 020 7952 2060. A verification e-mail may be sent to the captain of the exiting team you wish to join.

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How do I register?

  1. Click on Register or Get Involved.
  2. Choose whether you’d like to register as a team member, team captain or individual.
  3. Some general personal information will be needed - complete all fields and click 'continue'. Your personal details are protected by our privacy policy and will not be sold to any third party or used for marketing.
  4. You will then land in the login area, where you can invite friends to register and donate, download information and posters and set up your Mo Space donation page.

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Do I have to register?

Yes, it is a legal requirement that participants register for Movember as you are fundraising on our behalf. It also allows us to know how many people are taking part and log donations against your total. By registering you are provided with all the information  you require to enable you to raise money and awareness for Movember and our health partners, The Prostate Cancer Charity and the Institute of Cancer Research.

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I was registered last year - What do I do?

You can reactivate for Movember 2011 by simply clicking on Login and updating your details. You will then have access to view your 2010 donations as well as everything you need for the 2011 campaign.

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I’ve already registered but now I’d like to join or start a team

You can join or start a team through your Login area by clicking on Team or Edit Details on the left menu. If you have trouble please contact us on 020 7952 2060 or info.uk@movember.com

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How do I change teams?

If you want to change teams please contact Movember on 020 7952 2060 or info.uk@movember.com and have your registration details handy.

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Does everyone in my team have to register?

Yes, every Mo Bro and Mo Sista who is growing a Mo and/or raising money for Movember needs to register. If you have numerous people who need to register, please contact us on 020 7952 2060 or info.uk@movember.com and we can help with the process. 

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Can we change our team name?

Yes, your team captain can do this through the ‘Edit Details’ option in their login area.

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Can I be in two teams?

The only way to do this is to have two separate registrations, one for each team. This is not recommended as it can create confusion, and you will not be able to combine your donations in order to reach milestones such as free Gala Tickets, Platinum Prize, etc.

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What is Facebook Connect?

Facebook Connect allows you to easily post items from the Movember website to Facebook, which you can use to request donations or recruit team members. By using Facebook Connect you can also can also see which of your Facebook friends are participating in Movember.

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I don't have an email address - what do I do?

We require an email address from you in order to register as all information is sent via email, and you will also need your email address to log in and view your donation progress.

If you do not have an email address, ask a family member or friend if you can have the information sent to their address and printed for you. Alternatively, you can create one for free using Hotmail, Gmail, Yahoo or many other free email accounts.  

Your email address and personal details are protected by our privacy policy and will not be sold to any third party or used for marketing.


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What is Mo Space?

Mo Space is where you can view all of Movember’s participants and check out their photos, videos, updates and fundraising on each of their Mo Space pages. Every participant can create his or her own Mo Space page through the login area.

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What is a network?

A network is a group made up of different teams and individuals that could represent a company, organisation, college or school, sporting organization, community group or other.

You can be a member of multiple networks, e.g. your work network and/or sports team network. This allows you to contribute to their total amount raised and compare fundraising, whilst still participating on your own or in a team.


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I already have a Mo - how can I participate?

If you already have a Mo you can do a ‘reverse Movember’ and have people donate to you to shave it off. Alternatively, you could shave off your moustache at the start of Movember and then re-grow your Mo throughout the month…. Maybe it’s time to try a new Mo style?

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Are goatees or beards allowed?

The definition of a Moustache:

1.    There is to be no joining of the Mo to side burns – That’s a beard.
2.    There is to be no joining of the handlebars – That’s a goatee.
3.    A small complimentary growth under the bottom lip is allowed (aka a tickler).

Remember, it’s Movember, not ‘Beardvember’ or ‘Goateevember’

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Do I have to start clean shaven?

Yes, Movember is for one month only! Head starts are not allowed and go against the spirit of Movember. To view a copy of the Movember Rules click here.

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Can I order donation boxes?

Yes, you can order a pack of two donation boxes from the Merchandise section of the website. If you have a unique requirement please contact us at info.uk@movember.com

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I want to hold a fundraising event - can you supply me with some posters?

Sure, you can order a Poster Pack which contains campaign posters, a wristband, badges and stickers. Or, why not register to hold a Mo Party and we will send you out a pack with posters, donation boxes, stickers, wristbands, badges and a Man of Movember and Miss Movember sash, etc. If you need additional posters please contact info.uk@movember.com to request.

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What is a Mo Party?

You can register to hold your own end of Movember Party at your workplace, university, club or local bar to celebrate your moustache journey and to crown your own Man of Movember and Miss Movember winners. Movember will send you a party pack with a Mo Party hosting guide, posters, donation boxes, stickers, badges, and a Man of Movember and Miss Movember sash. To register for a Mo Party click here.

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How can I get a ticket to a Gala Parté?

Raise over £80 online (or submit your money early in the month).
Raise over £120 online (or submit your money early in the month) to get 2 tickets.
Purchase one
here

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How do I get posters/promotional material for my workplace?

You can order posters from the Merchandise section of the website. Alternatively you can register for a Mo Party and we will send you out a pack with posters, donation boxes, stickers, badges and a Man of Movember and Miss Movember sash, etc. If your workplace is particularly large or over multiple offices and you need additional posters and/or donation boxes please contact us at info.uk@movember.com to request.

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How do my donors get a receipt?

If someone donates to you online they are automatically emailed a receipt.

If someone gives you a cheque or cash donation then download the
Sponsorship Form (also sent to you via email and located in the downloads section of your Mo Space) and fill out the details of your donations. At the end of Movember, send this in with a Donation Form and your donations and we will issue receipts.

Note: To speed up the process and save on postage costs, email is the preferred method for sending receipts.


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How do I send my money in?


You can pay your cash donations online using your credit card and still get your donors their tax receipts. Simply login to your Mo Space via movember.com, click on the ‘Donations’ tab in the menu on the left and follow the instructions under ‘submit cash donations now’ .

OR
  1. Collect and add up all cash and cheque donations (be sure to fill out a Sponsorship Form for each donor requiring a receipt).
  2. Download and print a Donation Form.
  3. Complete the donation form outlining how you are sending in your donations (cheque/money order, credit card, EFT or bank deposit).
NOTE: Do not post cash – you can deposit cash into our bank account, either online or in person at a Nat West bank:

Banking Institution: Nat West
Account Name: Movember
Branch: 50 41 10
Account Number: 46561056

If you deposit cash into a bank please remember to attach the deposit slip given to you by the bank teller to your Donation Form.
 
   4.    Mail the Donation Form, completed Sponsorship Form(s) and any cheques/money orders/deposit receipts.

Movember Europe
PO Box 68600
London
EC1P 1EF

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When do I have to send my money in?

Ideally we would like you to send in your money as soon as possible, however technically there is no cut-off date. However, we do draw all fundraising prizes on close of business on Friday 9th December so in order to be eligible for any of these prizes all money must be received prior to this date.

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I deposited money in the bank but it’s not on my online total?

In order for any Bank Deposits or Electronic Funds Transfers to contribute towards your online total you must fill out a Donation Form and include details of your payment, along with your registration details. Please allow up to a week for processing once we have received this form during the peak period. If after this your donation has still not appeared please contact us at info.uk@movember.com

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I grew a moustache and raised money but wasn’t registered – what do I do?

You can still register up until mid December. If any of your donors need receipts fill out this Sponsorship Form and send it in with this Donation Form (you can leave the registration number field blank but be sure to put your name and contact details).



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How can I download Movember images?


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Can I fundraise for a local beneficiary if I am not in an official Movember country?

No, unfortunately we can only legally collect funds for Movember’s official beneficiary partners and we cannot under any circumstances raise funds for other organisations.

If you would like to use Movember to raise funds for men’s health we ask that you select one of our world class health partners to support, by choosing to register in one of our official countries which are Australia, New Zealand, United Kingdom, Ireland, USA and Canada. Tier two countries, Finland, Netherlands, Norway, Czech Republic, Belgium, Denmark.

Movember is continually growing and expanding to reach Mo Bros all over the globe, so if you would like to register your interest in your country joining Movember officially please contact Bill@movember.com.


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Mobile App FAQ's

Where do I get this app?
You can get it from the Apple App Store by searching for “Movember Mobile” or by clicking here.
 
I haven’t registered, can I do it from the app?
No, you will need to register through movember.com first. To register click here.
 
I registered with my Facebook account, but the application won’t let me log in, what do I do?
You need to set a password via Edit My Details in your Mo Space first, or request a new password at the login screen.
 
How do I refresh the screen?
Just drag a list down and the totals will refresh.
 
I’m out & about, talking about Movember, how do I recruit people to my team?
Send them an email straight from your iPhone.
 
I want to upgrade to iOS5, will the application still work?
Yes, it has been tested on both iOS4 and iOS5.
 
Can I use this app on my iPad or iTouch?
Yes, though some functionality may not be available.
 
Can I make donations directly on my phone?
No, you can track them there, but you will need to visit movember.com to make a donation.
 
I don’t have an iPhone, but want this application, what can I do?
There will be an Android version of the application available soon.  
Unfortunately it won’t be available to windows, blackberry or other phone operating systems.
 
The worldwide totals haven’t changed in the last 15 minutes, how come?
Totals on the iPhone will update at the same time as the website, hourly on the hour.
 
I had last year’s app but I’m not seeing any of this functionality? 
The 2010 and 2011 apps are entirely different applications. Delete last year’s app and download the 2011 app here.

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What is your postal address?

Movember Europe
PO Box 68600
London
EC1P 1EF


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What are your bank details?

Banking Institution: Nat West
Account Name: Movember
Branch: 50 41 10
Account Number: 46561056


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Where does the money go?

Funds raised through the Movember UK campaign go to Movember Europe which is a private company limited by guarantee in England and Wales (company no. 7275694) and a registered charity in England and Wales (charity no. 1137948) and in Scotland (charity no. SC041981).

The net funds are committed to programmes supporting prostate cancer and testicular cancer initiatives run by Movember and through our men’s health partners The Prostate Cancer Charity and the Institute of Cancer Research.

The Prostate Cancer Charity, the Institute of Cancer Research and Movember together ensure that funded programmes are world-class and align with our strategic goals

For more detail on where the funds go click here


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How can I donate?

You can donate the following ways:

-    Online – Visa, MasterCard, American Express, PayPal
-    Over the phone 020 7952 2060
-    Give cash to a Mo Bro/Sista
-    Send us a cheque/money order/CAF Voucher to:

Movember Europe
PO Box 68600
London
EC1P 1EF
 
-    Electronic Funds Transfer into our bank account

Banking Institution: Nat West
Account Name: Movember
Branch: 50 41 10
Account Number: 46561056
 
(If you complete an Electronic Funds Transfer please forward us confirmation or complete this
Donation Form)

Please have the details of your Mo Bro/Sista to hand when donating to ensure the donation is registered to their fundraising total.


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Is your online donation system secure?

Yes it is secured by VeriSign and operated by Nat West. Secure pages on the website are prefixed by https://

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How do I donate to a team?

  1. Click on Donate
  2. Click on Team
  3. Search for the team you wish to donate to
  4. Enter your personal and payment information
  5. Nominate whether you would like the donation to be a general team donation (not allocated to any Mo Bro/Sista in particular) or be split evenly among team members.

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How do I donate to more than one person?

If you want to donate to more than one person, then you will need to complete the donation process for each person separately.

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Can I donate from my business?

Yes, if donating with your credit card online simply place the business name in the fields for first and last name (you will just need to ensure that both fields are filled). The receipt will then be issued in that name.

Alternatively you can send a cheque to:

Movember Europe
PO Box 68600
London
EC1P 1EF

Or make an Electronic Funds Transfer to:

Banking Institution: Nat West
Account Name: Movember
Branch: 50 41 10
Account Number: 46561056

(If you complete an Electronic Funds Transfer please forward us confirmation or complete this
Donation Form)


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My business wants to pound match - what do I do?

If your company is willing to Pound match a part or all of the funds raised by you or your team then they will need to send in a Sponsorship Form with your registration number (or your team name) and the proof of payment (bank deposit slip, cheque, CAF voucher etc.). Alternatively, Pound matching payments can be made online using the company credit card. If there is any further information your company requires please contact jenny@movember.com.

If companies who have committed to pound match what their employees raise of £5,000 or more, we would like to recognise your generous efforts by displaying your logo on the Business Fundraisers page. For this please download and complete a Logo Placement Form and return it to
jenny@movember.com.

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Is my donation private?

During the donation process you will be given the option to make your donation and donation message private so that it is not listed publicly on the Mo Bro/Sista’s Mo Space page.

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Can I use a CAF voucher to donate?

Yes. Mail the CAF voucher to:

Movember Europe
PO Box 68600
London
EC1P 1EF

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Can I donate cash?

You can give cash to a Mo Bro/Sista, or;

Deposit cash directly into our bank account either online or in person at a Nat West bank:

Banking Institution: Nat West
Account Name: Movember
Branch: 50 41 10
Account Number: 46561056

Attach the deposit receipt given by the bank teller to a
Donation Form

Mail the 
Donation Form and Sponsorship Form where appropriate with the deposit receipt to:

Movember Europe
PO Box 68600
London
EC1P 1EF


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How do I donate by cheque?

Please make cheques payable to 'Movember' and send to the address below. Be sure to include a note with the name of the registered participant that the donation is for.

Movember Europe
PO Box 68600
London
EC1P 1EF

Please indicate if you require a receipt. Please note that to speed up the process and save in postage costs, email is the preferred method for sending receipts.


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Can I claim Gift Aid from my donation?

Movember Europe can claim back the tax you have paid on your donations if you make a Gift Aid Declaration (at the time of your donation there is a check box for this on the website) stating that you are a UK taxpayer and that you pay an amount of income tax and/or capital gains tax, at least equal to the tax that we will reclaim on your donations. To make a declaration please tick the box when asked.

Once you have filled in a Gift Aid Declaration it can cover more than one donation and may apply to future donations indefinitely. You are entitled to cancel your Gift Aid Declaration at any time (we will need a written confirmation) and any donations made after the date of cancellation will be taken out of the Gift Aid scheme. Once you have given your permission for us to do this on your behalf, by ticking the Gift Aid box on our online Donation Form there is no need for you to do anything else.


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How do I get a tax receipt for my donation?

If you donate online using your credit card you will be emailed a receipt instantly.

If you donate ‘offline’ (i.e. giving cash or a cheque to a Mo Bros or Sista) they will record your details on their
Sponsorship Form and send it in with their payment and Donation Form to Movember Europe, PO Box 68600, London, EC1P 1EF for receipt processing. If you require a receipt please note that to speed up the process and save in postage costs, email is the preferred method for sending receipts.


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How long will it take to receive my receipt? (cash, cheques etc)

Mo Bros and Sistas need to clearly record all cash/cheque donations on the Sponsorship Forms and send them in with their payment and Donation Form to Movember Europe, PO Box 68600, London, EC1P 1EF for donation and receipt processing. Once we have received this form we will email receipts within one month and mail out receipts within three months. Please note that to speed up the process and save in postage costs, email is the preferred method for sending receipts.

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Read up on all the latest Moustache Season news and highlights.
Grow, show and connect with your fellow Mo's.
Check out the Mo fundraising totals from around the world.
Gear up with some Movember merchandise.
Your health, your responsibility. Find out more.