FAQ


These guidelines are designed to help you understand how to use our branding to best support us.
Can I connect a fitness tracker if I'm taking the Move Challenge?

If you've got a fitness device or app, you can connect it to your Movember account to automatically add your activities to your fundraising page and show your Move Challenge progress.
The fitness trackers and apps that can be connected are:
  • Garmin
  • Apple Health
  • Jawbone
  • MapMyFitness
  • MyFitnessPal
  • Misfit
  • RunKeeper
  • Strava

How do I connect my fitness device or app?

Go to the Move Updates tab in your Mo Space, or the Edit My Details section of your Mo Space, and you'll see the link to connect your device or app.

Click this link and you'll see the list of devices and apps that can be connected. Choose your fitness tracker from the list and follow the steps to connect it.

What happens once I've connected my device or app?

Your fitness activities* will be sent from your device to your Movember account. You can choose to either automatically post them to your public fundraising page, or individually choose which activities you want to make public from your Mo Space. Activities that are public will count toward your Move target. You can change these settings any time in the Edit My Details section.

Note: If you choose to post your activities automatically, there’ll be a delay of up to 30 minutes between your exercise and the public post.

(*See 'What activities are supported?’ below for some more info on which activities we can retrieve from your fitness tracker.)

What activities are supported?

Only the following Exercise Types can be posted to your Movember fundraising page using a fitness tracker:
  • Walking
  • Running
  • Cycling
  • Swimming
  • Workout
  • Yoga
We try to support variations of these activities where possible (e.g. "hiking", "mountain-biking", and "weight training" will appear as "I walked", "I cycled" and "I worked out" respectively), however some other activities you track with your device or app may not appear.

Why don't my total step count or my total distance walked appear?

Unfortunately we don't get this type of 'daily summary' information from the fitness devices and apps you can connect. We only get details of the individual activities you choose to track, such as runs, walks, cycle rides or swims you complete.

If you do want to enter your total step count and total distance walked, you can enter this information manually in the fields on the Move Update tab. Select 'I walked' from the Exercise Type list, and you will see the Distance and Steps fields to enter how far you went each day.

How do I add maps to my activities?

If you have connected your RunKeeper app, you can choose to add a map to your fundraising page with each activity (as long as you track the activity with GPS).

When you first connect your device or app, you'll be asked if you want to automatically add a map to your RunKeeper activities. Enable this (you must also enable automatic posting) and the next supported activity you track using GPS will be automatically posted to your fundraising page with a map of your activity.

You can also change this setting any time from the Edit My Details section.

How do I disconnect my fitness device or app?

Go to the Edit My Details section of your Mo Space to edit your fitness tracker settings.

How do I enter my daily step count and total distance?

You can enter this information manually on your Move Update tab by selecting ‘I walked’ from the Exercise Type list.
Movember (the month formerly known as November) is a moustache growing charity event held during November each year that raises funds and awareness for prostate cancer, testicular cancer, and mental health and suicide prevention.

At the start of Movember guys sign up with a clean shaven face. The Movember participants, known as Mo Bros, have the remainder of the month to grow and groom their Mo, raising money along the way to benefit men's health.
Funds raised through the Movember UK campaign go to Movember Europe which is a private company limited by guarantee in England and Wales (company no. 7275694) and a registered charity in England and Wales (charity no. 1137948) and in Scotland (charity no. SC041981).

The net funds are committed to programmes supporting prostate cancer and testicular cancer initiatives run by the Movember Foundation and through our men’s health partners Prostate Cancer UK and the Institute of Cancer Research. From 2015, we will also be funding men’s mental health programmes.

Prostate Cancer UK, the Institute of Cancer Research and the Movember Foundation together ensure that funded programmes are world-class and align with our strategic goals.

For more detail on where the funds go click here
 
You can donate the following ways:

-    Online – Visa, MasterCard, American Express, PayPal
-    Over the phone 020 7952 2060
-    Give cash to a Mo Bro/Sista
-    Send us a cheque/money order/Charity Voucher to:

Movember Europe
PO Box 485
Wilstead
Bedford
MK45 3XN
 
-    Bank Deposit or Electronic Funds Transfer into our bank account

Banking Institution: Barclays Bank
Account Name: Movember Europe
Branch: 20-00-00
Account Number: 73774651
 
If you complete a Bank Deposit or Electronic Funds Transfer please include the name or registration number of the Mo Bro/Mo Sista/Team as a payment reference (when applicable), this will ensure the donation is registered to their fundraising total. And please forward us confirmation or complete this Sponsorship Form.
You can give cash to a Mo Bro/Sista, or;

Deposit cash directly into our bank account either online or in person at a Barclays bank:

Banking Institution: Barclays Bank
Account Name: Movember Europe
Branch: 20-00-00
Account Number: 73774651

Attach the deposit receipt given by the bank teller to a Sponsorship Form

Mail the Sponsorship Form where appropriate with the deposit receipt to:

Movember Europe
PO Box 485
Wilstead
Bedford
MK45 3XN

Please make cheques payable to 'Movember' and send to the address below. Be sure to include a note with the name of the registered participant that the donation is for.

Movember Europe
PO Box 485
Wilstead
Bedford
MK45 3XN

Please indicate if you require a receipt - if so please provide us with an email or postal address. Please note that to speed up the process and save in postage costs, email is the preferred method for sending receipts.

A network is a group made up of different teams and individuals that could represent a company, organisation, college or school, sporting organization, community group or anything that unites people.

You can be a member of multiple networks, e.g. your work network and/or sports team network. This allows you to contribute to their total amount raised and compare fundraising, whilst still participating on your own or in a team.

While growing a Mo is left to the guys, Mo Sistas (a woman who loves a Mo and wants to support men's health) do a lot of important work for Movember. Mo Sistas can get involved by:
  • Signing Up online, recruiting a team and raising money
  • Organising events i.e. Mo Parties
  • Making a donation to a Mo Bro
  • Supporting and showing love for the Mo
  • Purchasing Movember merchandise
Mo recognition - a smile or nod of recognition for a Mo Bro’s moustache growing and fundraising efforts is always appreciated!